Privacy Policy

1. Information We Collect

We collect only the information needed to respond to you and to operate this website.

Information you give us

• Contact details: your name, phone number and email address.
• Request details: your ZIP code, property type, the kind of help you need and anything you write in the message field of our contact or callback form.
• Phone conversations: details you share when you call us.

Information collected automatically

• Your IP address and approximate location derived from it
• Browser type, device type and operating system
• Pages you view, the page that referred you and the date and time of your visit

2. How We Use Information

• Respond to inquiries and callback requests
• Return calls and messages and communicate about the request you submitted
• Maintain, troubleshoot and improve the website
• Understand how the website is used and how it performs
• Detect and prevent spam, abuse, fraud and security problems
• Comply with applicable legal obligations

We do not use the information you send through the website for purposes unrelated to your request without telling you.

3. Cookies and Similar Technologies

Cookies are small text files a website stores in your browser. They help a site work properly, stay secure and, in some cases, measure how visitors use it.

Necessary cookies

This website runs on WordPress and is delivered through Cloudflare, a content delivery and security service. These services may set cookies or process technical data that are needed to load pages, keep the site secure and filter harmful traffic. The site cannot work properly without them.

Analytics cookies

We use Google Analytics, connected through the Google Site Kit plugin, to understand how visitors find and use the website, such as which pages are viewed and how long visits last. Google processes this information under its own privacy policy. You can learn more at How Google uses information from sites that use its services.

Managing cookies

Most browsers let you view, block or delete cookies in their settings. Blocking necessary cookies may cause parts of the website to stop working.

4. How We Share Information

We do not sell personal information. We may disclose information when reasonably necessary to:

• Service providers that host, deliver or secure the website, such as our hosting provider and Cloudflare
• Providers of the email and form systems that deliver your messages to us
• Analytics providers that help us understand website use
• Comply with a law, regulation, legal process or government request
• Protect the rights, property or safety of Clear Air KC, our customers or others

These providers receive only the information needed to perform their service.

5. Data Retention

We keep personal information only as long as reasonably necessary for the purpose it was collected, including responding to and following up on your request, meeting legal obligations, resolving disputes, maintaining security and meeting legitimate business needs. When it is no longer needed, we delete it or keep it in a form that no longer identifies you.

6. Data Security

We use reasonable administrative, technical and organizational measures designed to protect information from unauthorized access, misuse, alteration or disclosure. However, no method of internet transmission or electronic storage is completely secure, so we cannot promise absolute security.

7. Your Choices and Rights

You can contact us about the personal information we hold about you. Depending on where you live and the circumstances, you may be able to:

• Ask what personal information we have about you
• Ask us to correct information that is inaccurate
• Ask us to delete your information, where applicable
• Ask us to stop contacting you
• Ask any other question about how your information is handled

We may need to confirm your identity before acting on a request. Rights available to you depend on applicable law, and some requests may be limited where we must keep information for legal or security reasons.

8. Third Party Services and Links

This website relies on outside services, including WordPress, Cloudflare and Google services connected through Site Kit, and it may link to other websites, such as government guidance pages. Those services and websites have their own privacy practices, and we are not responsible for their content or policies. We encourage you to review their privacy policies before sharing information with them.

9. Children’s Privacy

This website is not directed to children under the age of 13, and we do not knowingly collect personal information from children through the website. If you believe a child has sent us personal information, please contact us and we will delete it.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any revisions will be posted on this page, and the Last Updated date at the top will show when the policy was most recently changed.

11. Contact Us